An international travel service business license is a mandatory legal requirement for enterprises that intend to provide tour operation services for inbound international tourists to Vietnam, outbound tours for Vietnamese tourists traveling abroad, or both activities concurrently. The licensing process aims to ensure that enterprises possess adequate legal status, financial capacity, and professional expertise to operate in a stable manner, protect the lawful interests of tourists, and minimize risks arising in the course of business operations.

In principle, an enterprise must be lawfully established and have business lines duly registered in accordance with international travel services. In addition, the enterprise is required to demonstrate its financial capacity through appropriate security mechanisms in order to safeguard customers’ interests in the event of unforeseen incidents. Another key requirement is that the personnel in charge of travel operations must have appropriate professional qualifications, practical experience, and hold a managerial position within the enterprise.

The licensing dossier typically includes documents evidencing the enterprise’s legal status, financial capacity, and the professional qualifications of the responsible personnel. The competent state authority will review the dossier and decide on the issuance of the license based on the enterprise’s full compliance with the prescribed conditions.